Delete Your Padejo Account

You can request deletion of your Padejo account and associated personal data without reinstalling or opening the app.

To request deletion, email neven.davy@gmail.com with the subject line "Padejo account deletion request".

What to Include

Please include the following information so we can identify the correct account:

• The email address used for your Padejo account
• Your Padejo account ID, which can be found in the app under your profile settings page

We may ask you to verify that you own the account before completing the deletion request.

What Will Be Deleted

After verification, we will delete or de-identify your Padejo account and associated personal data, including account details, profile information, uploaded padel moments, media, comments, reactions, friendships, club follows or memberships, and related app data where deletion is technically and legally possible.

Data We May Retain

Some information may be retained for a limited period where necessary for legal compliance, security, fraud prevention, dispute resolution, backup recovery, or to protect the rights and safety of users or the service.

Backup copies may remain for up to 90 days before they are overwritten or deleted through normal backup cycles. Support emails related to the request may be retained for up to 24 months so we can document and manage the request.

Processing Time

We aim to confirm deletion requests within 7 days and complete verified account deletion within 30 days. If a request is complex or we need more information to verify the account, processing may take longer and we will let you know.

Contact

For account deletion requests or questions, contact neven.davy@gmail.com.